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Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods will be delivered within 28 days. If you have not received your order after this time, please contact us with your order number.

Prices and Tax

All prices are GB sterling. The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT (15%)for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.

Cancellation and Returns

If you are not satisfied with the goods you have a right to cancel the contract, within 14 days from the date of delivery, return the goods and receive either a full refund of your monies (excluding additional postage) or replacement goods (if available) Our returns policy will be sent with the goods, please contact us by phone or e-mail before you return goods, telling us that you are returning the goods and why. Telephone: 01904 685730 or email: nrmstore@nrm.org.uk

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Company information

Nrmstore is the trading name of NMSI Trading Limited, which is a company incorporated in England and Wales and registered under company number 2196149. VAT reg no 503511496. See About Us & Contact Us on the menu provided.

Copyright

All rights, including copyright, in the content of the nrmstore.com web pages are owned or controlled by NMSI Trading Ltd. In accessing nrmstore.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the nrmstore.com web pages for any other purpose whatsoever without the prior written permission of NMSI Trading Ltd.

Delivery Policy

Please check your delivery details are correct, as once you have placed your order we are unable to amend the order delivery details once they are confirmed.

For more information please see the deliveries menu.